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Technical Support Specialist — SaaS Deployments
Job in
Guelph, Ontario, Canada
Listed on 2026-09-03
Listing for:
Schema App
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Schema App, a Guelph-based SaaS company, is seeking a Customer Support Associate to ensure precise deployments, fast ticket resolution, and thorough documentation. You will work closely with Customer Success Managers and the Implementations Manager to deliver a seamless, scalable customer experience across accounts.
This role rewards technical precision, prioritization, and operational excellence, with a focus on accurate schema authoring, QA templates, and proactive feedback to improve tools
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