Job Number: 4953
Job Type:Full-Time
Vacancy Reason: Backfill
Location: 99 Regina St S - Public Health & Community Serv
Job Category: Other
Number of Positions:1
Department: Strategy and Partnerships
Division: Community Services
Hours of Work: 35
Work Schedule: Monday to Friday from 8:30am to 4:30pm, Hybrid - 3 days at home, and 2 days in office or as per operational needs
Union: CUPE 1883
Grade: CUPE 1883 Grade 013
Salary Range: $42.12 - $47.72 per hour
About Us! The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our Strategic Plan , “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization.
Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
Administers internal and external databases and datasets for program areas within the Community Services Department (e.g., social assistance, child care, housing, scheduling, employment).
Program area assignments include day-to-day support with HIFIS (Homeless Individuals and Families Information System), and broad support to other program areas and the Community Services Department as a whole.
Analyses data, designs and implements data visualization tools, templates, reports, and models, and develops/adapts datasets to capture key metrics and insights to support program planning, projects, and requirements.
Applies skills in report writing, business analytics tools (e.g., Power BI), programming languages (e.g., R, SQL), and advanced data science methods to support program planning, forecasting, and evaluation, including machine learning, natural language processing (NLP), predictive modeling, and statistical simulations.
Duties/Responsibilities- Ensures data integrity and accuracy in data and datasets.
- Designs, extracts, modifies, compiles, automates, and maintains datasets, interactive dashboards, and data visualization tools (e.g., data dictionaries, visualizations, indicators).
- Develops data models and analysis methods to organize and extract information from varied databases, including application of clustering, predictive modeling, and machine learning algorithms to identify trends and generate actionable insights. Assists teams and management to interpret results as required.
- Presents data in effective, engaging, understandable formats using a variety of software, analytical tools, and data. Maintains data on the employee intranet and corporate website.
- Prepares reports for programs, provincial and federal funding agencies, and Council/Committees of Council. Monitors KPIs and reports to management as appropriate, incorporating predictive analytics to forecast trends and highlight emerging risks.
- Responds to and supports data requests from management, planners, staff, and external partners and. Catalogues reports.
- Leads the design and implementation of new and updated datasets for projects, initiatives, and other program and departmental needs. Provides analytical and technical support to program areas regarding their data and system needs, including advanced statistical…
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