Job Description & How to Apply Below
This position is ideal for a motivated IT professional ready to manage day-to-day technical support independently while leveraging senior IT guidance for complex tasks. Key responsibilities involve managing helpdesk tickets, providing first-level support for software and hardware issues, and assisting users with business applications.
Key Responsibilities:
• Provide Level 1 technical support for hardware and software issues
• Manage helpdesk tickets and prioritize resolutions
• Troubleshoot networking issues like DHCP and DNS
• Support Windows 10/11 and Microsoft 365 environments
• Create technical documentation and user instructions
Requirements:
• 1-2 years of IT helpdesk or desktop support experience
• Knowledge of Microsoft Windows and networking fundamentals
• Familiar with Microsoft 365 and cloud technologies
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills
Bring your IT troubleshooting abilities and customer focus to support AMI Attachments' technology needs.
Position Requirements
Less than 1 Year
work experience
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