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Senior Business Systems Analyst

Job in Guelph, Ontario, Canada
Listing for: Co-operators
Full Time position
Listed on 2026-10-22
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below

Company: CGL
Department: IT Property & Casualty

Employment Type:

Regular Full-Time
Work Model:
Hybrid (2 days in office)
Language:
This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Senior Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will contribute to complex and diverse initiatives through formulating and defining system scope and objectives based on both user needs and a comprehensive understanding of the applicable business applications.

Technologies you have experience with:

  • You have working knowledge of Agile, Acceptance Test Driven Development or Test Driven Development (ATDD/TDD).
  • At least one of the Guidewire suite of products - Policy Center, Claim Center, or Billing Center, with preference to Billing Center
  • JIRA, JIRA Service Desk and Confluence or similar tools.
  • How you will create impact:

  • Facilitating discussions with business partners to collect, document, and validate detailed analysis of business functions, rules and processes required for highly complex projects.
  • Guiding the assessment and selection of technical design solutions, acting as intermediary between the team and the Business stakeholders.
  • Performing detailed data analysis, data modeling, mapping and flow to support system functionality, integrations and conversations.
  • Developing the user acceptance test plan, strategies and leading the overall testing activities for medium to large initiatives.
  • Leading the continuous improvement of the Business Systems Analyst (BSA) practice through research, devising improvements, establishing more efficient processes and providing guidance to other team members.
  • To join our team:

  • You have five years of experience in Information Technology or a related field.
  • You have completed post-secondary education in Information Technology or a related discipline.
  • You have advanced knowledge of Agile practices, SDLC methodologies, processes, and tools as well as project planning methodologies and Lean process improvement tools and techniques.
  • Having work experience in an Insurance Environment is an asset.
  • Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.
  • How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.
  • What you need to know:

  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  • What’s in it for you?

  • Training and development…
  • Position Requirements
    10+ Years work experience
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