Analyst - Product Quality Issues

Position: Analyst I - Product Quality Issues
Join Kenvue as an Analyst I focusing on product quality and customer complaints in Guelph, Ontario. In this hybrid position, you will investigate complaints while supporting regulatory submissions and quality assurance processes.

In the Analyst I role, you will assist in identifying and assessing product complaints, ensuring corrective actions are implemented effectively. This position suits candidates with a strong analytical background and effective communication skills, ready to collaborate with cross-functional teams for optimal results.

Key Responsibilities:

• Assess and identify complaints for product quality issues

• Review change logs from call center communications

• Analyze field samples and complaint data

• Coordinate resolutions with cross-functional teams

• Monitor and prepare complaint records for audits

Requirements:

• Bachelor’s degree in a related field

• At least 1 year of experience in a regulated industry

• Strong analytical and problem-solving skills

• Effective communication in documenting findings

• Detail-oriented with a focus on accuracy

Capitalize on your analytical abilities and thrive in a collaborative environment as you address customer complaints at Kenvue.
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