External Manufacturing Quality Lead

External Manufacturing Quality Lead

Kenvue is currently recruiting for a:

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

For more information, .

External Manufacturing Quality Manager

North America, Canada, Ontario, Guelph

Hybrid

The External Manufacturing Quality Lead provides overall Quality Assurance (QA) leadership for contract manufacturers producing OTC drugs, medical devices, cosmetics, and related products for Kenvue. Responsibilities include supporting contract sites; driving compliance and quality improvements; resolving nonconformance issues; monitoring complaints; reviewing annual reports; reporting performance metrics; collaborating with business partners; and providing batch release as needed.

This position may serve as the QA representative on project and improvement teams, guiding the establishment of quality and compliance requirements, developing SOPs and specifications, and providing support for technical transfer and validation activities. The role also includes oversight of applicable quality systems.

• Serve as a Subject Matter Expert (SME) for quality assurance processes, procedures, and activities. Remain current on assigned quality system training and proactively seek training and knowledge in adjacent areas. Act as a mentor to junior staff.
• Provide detailed or summary communications to senior cross-functional leadership regarding the status of key initiatives and issues.
• Document technically accurate, regulatory-compliant rationales for product disposition, risk assessment and mitigation, nonconformances, corrective actions, and audit observation responses. Hold business partners accountable for delivering documentation meeting similar quality standards.
• Conduct, execute, and document thorough investigations and CAPAs for high-risk and high-complexity issues. Ensure timeliness of deliverables through independent and proactive intervention. May act as a CAPA owner or serve as the QA lead resource for CAPAs.
• Troubleshoot high-risk and high-complexity quality and compliance issues using experience, ingenuity, and creativity to develop solutions addressing a wide range of root causes.
• Design and implement quality and compliance improvement programs and initiatives. Innovate solutions to significant quality system gaps and lead continuous improvement projects.
• Represent Make Q&C on multiple simultaneous high-impact and high-value projects as the “Voice of Quality,” ensuring quality and compliance inputs are proactively integrated into project objectives. Act as a QA “go-to” resource for cross-functional business partners.
• Independently manage and prioritize a highly complex and diverse workload, ensuring deliverables are on time, accurate, and meet their intended objectives.
• Exercise independent decision-making authority and accountability for product disposition and compliance decisions with significant potential impact to customer service.
• Review and approve compliance records, specifications, manufacturing site documentation, procedures, and other documents as required by procedure.
• Lead the development and introduction of new processes and procedures that may impact multiple functions or regions. Propose innovative process improvements to drive compliance and/or efficiency.
• Drive closure of MAPs through holistic…