Customer Experience Leader at Laura

Elevate customer interactions as the Customer Experience Leader with Laura Canada in Laval, Quebec. Lead a passionate team that creates memorable shopping experiences and cultivates customer service excellence.

This leadership role focuses on driving sales, training team members on product knowledge, and enhancing customer engagement through fashion expertise. You will support daily operations while ensuring that every customer leaves with a unique wardrobe tailored to their style. Join a company that prides itself on exceptional employee growth and development.

Key Responsibilities:

• Act as stylist to personalize customer wardrobes

• Train sales team in exemplary customer service and trends

• Monitor and influence sales targets daily

• Manage daily operations, pricing, and store cleanliness

• Open and close the store as needed

Requirements:

• Passion for fashion and strong customer service skills

• Experience as a team leader or sales trainer

• Excellent selling skills and team collaboration

• Commitment to cultivating a positive work environment

• Strong communication and organizational abilities

Become a vital part of Laura Canada by leading a customer-focused team dedicated to exceptional service.
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