Retail Customer Service Associate Position

Become a part of Royal Distributing as a Customer Service Associate, dedicated to delivering outstanding service in the Canadian powersports retail industry.

Your role will ensure customer satisfaction during every visit.

Royal Distributing is looking for dynamic individuals with a passion for customer service. In this role, you'll assist customers, resolve warranty issues, and partner with team members to achieve store goals. Your interpersonal skills will play a key role in creating a welcoming atmosphere.

Key Responsibilities:

• Identify customer needs and offer appropriate product suggestions

• Act as a liaison for warranty issues with manufacturers

• Work together with the team to meet store objectives

• Help maintain visual merchandising standards

• Process transactions and ensure positive customer experiences

Requirements:

• Exceptional customer service skills required

• Strong work ethic and motivation

• Team-oriented approach with respect for co-workers

• Effective communication and listening abilities

• Familiarity with the powersports industry is an advantage

Enhance customer service experiences and drive satisfaction through your contributions at Royal Distributing.
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