Advertised Title Sales Associate - Stone Road Mall

Overview

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: Stone Road Mall, Guelph ON

Salary: $17.60/hr + commission

Requirements: 32-40hr/week availability

We are actively hiring for this position.

Our team focuses on a personalized customer experience, providing solutions from Canada’s top wireless carriers: TELUS, Rogers, Koodo, Fido and Chatr.

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best‑in‑class customer experience.
• Participate in documented coaching conversations.
• Be responsible for inventory management: receiving, signing, and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening and closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Manage cash, point of sale and inventory systems.
• Be available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Adapt easily to change in a fast‑paced environment.

• Initiate conversations with mall traffic.
• Change and adapt in a fast‑paced environment.
• Be your genuine self and approach each customer in a unique and personalized way.
• Invested in personal and professional growth and development.
• Open to feedback and coaching.
• Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.

• Full time hours (32‑40hrs/week).
• Competitive salary AND uncapped commission structure.
• 50% of your monthly wireless plan.
• Rewards & Recognition based on monthly and quarterly performance.
• Group benefits package.
• Dedicated training and coaching to help you reach your goals.

• Ability to lift 30‑50 pounds.
• Ability to stand for extensive periods of time.

WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.