Retail Clerk

Benefits and Perks

• Competitive compensation
• RRSP-matching program to help you save for retirement
• A commitment to work-life balance
• Benefits coverage for partners and kids
• Parental leave top-up for primary and secondary caregivers
• Employee product credit
• Tuition reimbursement program for eligible employees
• Employee and family assistance program
• Discount program with access to perks from big brands and local favourites
• Professional development opportunities including mentorship and leadership development

What’s your story? Ours is about pushing boundaries to create Canada’s third-largest brewery known for unique craft and world-class brands enjoyed across the country.

As part of Sapporo Breweries, our story includes Sleeman Breweries in Ontario, Okanagan Spring Brewery in B.C., Wild Rose Brewery in Alberta, and Unibroue in Quebec.

When you join Sleeman Breweries, you join a company deeply committed to quality, sustainability, and creating an outstanding employee experience.

People here care about what they do and the people they work with. Write your next chapter with us at Sleeman Breweries.

Get an inside look at what it’s like working at Sleeman Breweries by following @Life At Sleeman  on Instagram

Our story is about more than great beverages, it's about people, pride, and progress. As a Retail Clerk, you will create exceptional customer experiences through retail, hospitality, and brewery tour operations while representing the Sleeman brand.

Your contribution helps drive customer satisfaction, support brewery retail operations, and strengthen the connection between our consumers and our products.

Schedule:

Part-time, up to 15 hours per week.

Wage: starting at $22.67 per hour.

• Deliver exceptional front-line customer service to external customers and Sleeman employees through in-person, phone, and email interactions.
• Process beer and merchandise sales accurately for internal and external customers while ensuring a positive customer experience.
• Respond to customer inquiries, provide product recommendations, and resolve customer concerns in a professional and timely manner.
• Serve patrons in the taproom and patio while promoting responsible beverage service practices.

• Perform opening and closing procedures, including till balancing and daily operational checks.
• Maintain inventory levels and merchandising standards for beer, apparel, glassware, promotional products, and other retail items.
• Process customer purchases accurately and maintain cash-handling controls.
• Manage empties collection and reconciliation activities in accordance with established procedures.

• Assist customers with loading cases of beer and kegs into vehicles when required.
• Complete home beer deliveries through the Retail Outlet while delivering excellent customer service.
• Safely handle, move, and store products in support of retail operations.
• Operate low-lift equipment following training and certification requirements.

• Adhere to food safety requirements applicable to the role and report non-conformities.
• Follow Smart Serve, health and safety, and company policies and procedures.
• Maintain a clean, safe, and welcoming retail, taproom, patio, and tour environment for customers and employees.

• Must be at least 19 years of age or older.
• Strong interpersonal and customer service skills with a commitment to delivering a superior customer experience.
• Excellent communication and public speaking skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Ability to lift up to 160 lbs.
• Valid Smart Serve Certificate.
• Valid…