Sales Associate - CosmoProf Store

At Chatters, beauty is more than what we do, i t’s how we connect, create, and build confidence every day.

From professional hair services to must-have beauty products, we bring passion and ex... Show more

Full-time

By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express... Show more

• Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
• Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
• Own scheduling, payroll, inventory management, budgeting, and performance planning
• Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters’ standards
• Build strong relationships with customers, creating loyalty through consistent and memorable experiences
• Analyze performance metrics and take action to drive results and continuous improvement
• Lead hiring, onboarding, training, and ongoing development of team members
• Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team

You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values:
Start with the Power of You:
You lead with confidence, accountability, and integrity.

You take ownership of results and pride in developing yourself and others.

Every Interaction Matters:
You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy.

Make It Memorable:
You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for.

More Than Just Beauty:
You believe beauty is a powerful tool for confidence, self-expression, and community.

Commit to Grow and Learn :
You’re passionate about learning, developing leaders, and building strong teams that grow together.

• Minimum 5 years of retail leadership experience
• Proven success leading teams, driving sales performance, and managing operations
• Strong background in inventory management, scheduling, payroll, and budgeting
• Passion for beauty and delivering exceptional customer experiences
• Excellent communication, organization, and time-management skills
• Ability to multitask and problem-solve in a fast-paced environment
• Reliable, accountable, and solution-oriented leadership style
• Comfortable using POS systems and basic computer programs
• Flexible availability, including days, evenings, and weekends
• Salon experience is considered an asset

• Competitive salary, starting from $50,000 annually
• Sales incentives and performance-based rewards
• Product and salon service discounts
• Medical and dental benefits
• Employer RRSP contributions
• FREE in-salon, regional, and national education opportunities
• Opportunities to learn, grow, and advance your leadership career

At Chatters, beauty is more than what we do, i t’s how we connect, create, and build confidence every day.

From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop.

We are committed to creating accessible environments for our team members, candidates, and customers.

Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment.

We encourage candidates to share their needs so we can provide equitable opportunities.