Senior Administrator - Adult Community Services

Permanent, 30 hours per week. To be worked 6 hours per day over 5 days per week, Monday to Friday.

As the Senior Administrator, you will play a key role in coordinating the day‑to‑day administrative functions of the service. Working closely with clinicians, the Service Manager and wider Adult Community Services teams, you will ensure referrals, appointments and patient pathways are managed efficiently and accurately. This is a varied and rewarding role where no two days are the same. You will oversee administrative processes, support staff across the service, and act as a first point of contact for patients, referrers and colleagues.

Your ability to prioritise, problem solve and maintain excellent communication will be essential.

• Coordinate and oversee administrative support for the Lymphoedema and Tissue Viability teams.
• Manage referrals, waiting lists and appointment bookings using EMIS and associated systems.
• Ensure accurate and timely communication with patients, including appointment reminders.
• Act as the first point of contact for enquiries, providing clear information and resolving issues where possible.
• Support clinical teams with documentation, meeting preparation, data collection and reporting.
• Maintain accurate records, filing systems and departmental databases.
• Monitor caseloads, support end‑of‑month reporting and track departmental spend on hosiery.
• Contribute to service improvement by reviewing processes and suggesting more efficient ways of working.
• Provide guidance and support to administrative colleagues and assist with induction of new staff.