Bookings Administrator

Guildford Hospital | Administration | Fixed Term Contract | Full time

Up To £25,545.00 Per Annum Depending On Experience

37.5 hours per week

This is a fixed term role for Maternity cover.

Bookings Administrator will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support meets the required standards and timescales.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format according to the minimum data set.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Create, alter or cancel clinics as required to support business needs.
• Obtain pre‑authorisation from insurance companies.
• Support any other Administration requirement.

• Experience in a busy customer facing business support function.
• Confidence and customer-focused communication with the ability to manage and interpret data.
• Education to GCSE level in English and Maths.
• Good working IT skills (Outlook, Excel, Word), keyboard skills.
• Strong attention to detail, persistence, resilience and determination to achieve goals.
• Ability to develop good working relationships with key stakeholders within the business.

Please note this is a on-site role only.