Departmental Support Administrator

Employer Royal Surrey NHS Foundation Trust Employer type NHS Site Royal Surrey NHS Foundation Trust Town Guildford Salary £27,106 - £28,850 per annum including High Cost Area Supplement Salary period Yearly Closing 07/08/2026 23:59

An exciting opportunity has arisen for a full-time Support Administrator to join the Medical Secretarial Team within Royal Surrey Cancer Centre at the Royal Surrey County Hospital. The Trust is delighted to invite an experienced administrator to join our friendly and motivated team.

Here at the Cancer Centre, we aim to provide first class, high quality care for all of our patients in a friendly and professional setting. Our services have received national recognition and praise and our patients benefit from the latest and most innovative treatments available, delivered by a team of committed and highly skilled staff. You will be joining our team of Oncologists, Specialist Registrars, Specialty Doctors, SHOs, AHP’s and Specialist Nurses.
The Oncology division puts patients at the heart of everything we strive to deliver and achieve.

The division has recently completed its £6+ million expansion and refurbishment project of the outpatient areas to improve and modernise the overall patient experience, increase the centre’s footfall and provide spaces that better serve patient privacy and dignity.

We are looking for someone who is engaged and experienced in patient administration to join our busy and forward thinking Oncology division. The role will require working within our wider Medical Secretary team, supporting the division with providing a high quality administrative services.
We are looking for someone who has excellent communication and organisational skill, with a good understanding of IT systems

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video:

The post holder will contribute to the efficient running of the administrative service within Oncology. The role will involve directly supporting the Medical Secretary team with essential tasks to enable the smooth running of the department.

The role will involve ensuring timely uploading of patient documentation onto Millennium EPR efficiently and effectively.

The role will require the post holder to provide sickness and annual leave cover to the Medical Secretary team, with support from the Medical Secretary Team Leader.

The post holder will be responsible for working independently and managing workload, being able to demonstrate efficient organisation, ensuring all aspects of office support are covered.

• Good general standard of education to GCSE level or equivalent
• RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

• Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
• Experience of MS Office and associated Software
• Experience of assisting in mentoring, training or supervising others

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.