Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator - Guildford

£30,000 per annum

Our client is seeking an organised and customer-focused Administrator to support prospective families throughout the admissions process. This role combines relationship management, administration, and customer service, ensuring a seamless experience from initial enquiry through to enrolment.

Company Benefits:

* Competitive pension scheme.

* Life assurance and employee assistance programme.

* Free parking.

* Ongoing training and professional development opportunities.

* Cycle-to-work scheme.

* Private health plan.

* Personal Accident Insurance.

Key Responsibilities:

* Manage applications and admissions records.

* Act as the main point of contact for prospective families.

* Provide excellent customer service and guidance throughout the admissions journey.

* Coordinate admissions activities, events, and communications.

* Maintain accurate data and ensure compliance with processes and deadlines.

Experience and Skills Requirements:

* Previous experience in an administrative, admissions, customer service, or office-based role.

* Proven ability to provide a high level of customer service and build positive relationships with clients, customers, or stakeholders.

* Experience managing multiple tasks and deadlines in a fast-paced environment.

* Strong written and verbal communication skills, with the ability to produce professional correspondence and communicate confidently over the phone.

* Competent user of Microsoft Office and CRM/database systems.

* Highly organised with excellent attention to detail and a proactive approach to problem solving.

* Educated to A-Level standard or equivalent.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted