Station Support Officer

£29,483.96 FTE (37 hours per week) £14,741.98 per annum for 18.5 hours per week (pro rata)

Working Hours:

18.5 hours

Location:

Guildford

Closing Date:

09/11/2026

Job Category:

Police Staff

Grade: A004

Salary
: £29,483.96 FTE (37 hours per week) £14,741.98 per annum for 18.5 hours per week (pro rata)

Contract Type
:

Permanent, Part-Time

Location
:
Guildford

Type of Working Arrangement
:
Office Working

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do.

Our values are simple:
We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

Are you a highly organised, proactive individual who thrives in a dynamic environment?

We’re looking for a dependable and detail-focused Station Support Officer to assist the Officer in Charge (OIC) in the smooth day-to-day running of the station.

This is a varied and rewarding role where no two days are the same.

You’ll be at the heart of station operations, supporting across multiple areas including governance, procurement, property management, and corporate services.

What you'll do:

• Provide support to OIC to assist with station engagement and collating information when required.
• Provide support to the OIC and other managers to ensure that information is stored, accessed and shared in line with Information Management policy
• Monitor Station supplies, placing orders and monitor progress of orders and purchases
• Carry out monthly vehicle mileage and logbook checks. Arrange vehicle repairs and maintenance
• Carry out regular building checks and report to the facilities management provider, escalating when necessary.
• Carry out Health and Safety checks in line with guidance

What you'll bring to the team
:

• Proficient in MS Office applications
• Excellent standard of planning and organisational ability
• Ability to remain calm whilst working under pressure, dealing with members of the public or to demanding deadlines, whilst maintaining a flexible approach
• Previous administrative experience with demonstrable organisational ability and attention to detail

What we offer:

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months. (Remove if FTC)
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme:
  We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at P .
  
  Note:
  
  If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information:

Further information about this vacancy can be found in the attached job description.

Vetting
:
Successful applicants will be required to pass Recruitment/Management Vetting (3/5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.

Medical: We’ll ask for relevant health and medical history details to support…