Productivity Lead - Operational processes, Data and Technology

Productivity Lead – Operational Processes, Data and Technology Responsibilities

• Lead quality, productivity, and efficiency initiatives across data or technology‑enabled processes.
• Generate insight and support decision‑making using tools such as Power BI, advanced Excel or comparable platforms.
• Identify opportunities to improve workflows, quality controls, data assurance and overall process performance.
• Support teams to test, implement and embed new systems, tools or ways of working.
• Carry out productivity analysis, including time‑and‑motion studies, to identify where effort can be reduced.
• Track benefits, report outcomes and document process changes clearly.
• Collaborate with stakeholders across teams to build confidence, alignment and momentum for change.
• Drive operational processes, logistics and supplier management initiatives where applicable.

• Experience using data to understand performance, identify issues and recommend improvements.
• Proficiency in Power BI, advanced Excel or similar insight and reporting tools.
• Background working with digital, operational or technology‑enabled processes.
• Understanding of quality controls, data assurance or process‑driven environments.
• Experience applying project and change‑management approaches to deliver lasting improvements.
• Ability to translate insight into clear, practical improvements for people and processes.

• 35‑hour working week with flexible, hybrid work schedule.
• 25 days’ annual leave, rising to 30, plus Christmas closure days.
• Competitive pension scheme with up to 18.5% employer contribution.
• BUPA healthcare support and comprehensive wellbeing programmes.
• Volunteering opportunities and access to a range of employee networks.
• Opportunities for professional development and career progression within AQA.

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. Our strategy ensures that everyone, regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation or background, is valued, respected and empowered to thrive. We actively promote inclusive language, avoid stereotypes and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.