Senior Business Analyst - Improvement Programme; Interim

Position
Senior Business Analyst - Housing Improvement Programme (Interim)

Location
Millmead House, Guildford, Surrey, GU2 4BB

Start Date
ASAP (contract commencement from 7 September 2026)

Contract Duration
Until 31 March 2027

Working Hours
37 hours per week, Monday to Friday, 9:00am-5:00pm

Pay Rate
£395.83 per day

Job Reference
5303498

• Provide expert business analysis and process improvement support across Housing Improvement Programme (HIP) work streams.
• Analyse and improve processes relating to housing safety, quality and compliance, repairs, voids and lettings, leasehold and tenancy management.
• Use data analysis to identify trends, root causes, risks and opportunities for improvement.
• Develop and maintain advanced Power BI reports and dashboards to support decision-making.
• Use advanced Microsoft Excel skills to analyse and interpret complex datasets.
• Cleanse, validate and reconcile data to ensure accuracy and consistency.
• Translate complex analysis into clear, practical recommendations and improvement actions.
• Work with stakeholders to understand business needs and support the delivery of process improvements.
• Communicate analytical findings clearly to both technical and non-technical audiences.

• Strong experience in business analysis and process improvement.
• Experience working with complex business processes, preferably within housing or a related public sector environment.
• Advanced Microsoft Excel skills, including data analysis and trend identification.
• Advanced Power BI development skills.
• Strong analytical and problem-solving abilities.
• Experience in data cleansing, validation and reconciliation.
• Strong numerical and statistical skills.
• Ability to identify root causes and turn data into practical improvement insights.
• Excellent communication skills, with the ability to explain complex information clearly.
• Demonstrable ability to work effectively with stakeholders across multiple work streams.

• Experience working within a local authority or social housing environment.
• Knowledge of housing safety, repairs, voids and lettings, leasehold or tenancy management.
• Experience supporting large-scale housing improvement or transformation programmes.
• Experience of using data and business intelligence to drive service improvement.

• Candidates must have the right to work in the UK.
• Candidates should be prepared to attend an in-person interview.
• Relevant qualifications, licences or professional registrations must be verified where legally required.
• Standard pre-employment compliance checks, including references and eligibility-to-work verification, will apply.