Website Content Specialist

Website Content Specialist

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Contract type: Permanent
Location: Manchester, Guildford, Milton Keynes
Salary: Guildford and Milton Keynes - £35,900 to £40,400 and Manchester - £34,500 to £38,800
Working arrangements: Hybrid with 2 days a week in the office

Love creating content that makes a difference? Step into a role where your work will shape the way millions of learners and teachers connect with us online. As our Website Content Specialist, you’ll bring agility and precision together to deliver content that truly matters.

In this role, you’ll drive the delivery of content across our website ensuring everything we publish is accurate, accessible, and customer‑focused. Working closely with subject experts, UX specialists, and developers, you’ll help us deliver content that meets business needs and enhances the user experience. Our website is the gateway for all our customers and during exam periods will be one of the most visited in the UK!

You’d be contributing to content that appears in nearly 50,000 search results, resources and webpages.

In this role, you’ll be responsible for:

• Planning, producing, and reviewing digital content for the AQA website.
• Managing content workflows to ensure timely, high‑quality delivery.
• Ensuring that our content is compliant, accurate, QA tested and adheres to regulatory standards.
• Supporting the creation of our specifications and specification pages using our DITA tools.
• Embedding SEO best practices and driving continuous improvement in content processes.

You’ll thrive in this role if you:

• Have experience creating and managing digital content in agile environments.
• Bring excellent copywriting and editorial skills.
• Understand SEO principles and accessibility standards.
• Can collaborate effectively with multiple stakeholders and manage competing priorities.
• Are curious, innovative, and committed to continuous improvement.

• The chance to shape digital experiences that support millions of learners.
• Opportunities for professional growth and development.
• Flexible working arrangements to support work‑life balance.
• A supportive, inclusive culture that values collaboration and innovation.
• Access to resources and training to keep your skills sharp.

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity.

We welcome applications from individuals of all backgrounds and lived experiences.

• To apply, please submit your CV and cover letter by 23.59 on Sunday 01 February
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• First stage interviews will take place remotely on 5 and 6 February, second stage interviews will take place in our Manchester, Guildford and Milton Keynes offices throughout the week commencing 9 February.

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We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Purpose

The Digital Content Producer briefs, manages, scopes and creates a variety of digital and downloadable content to support both business‑as‑usual activities and our web 2.0 strategy. They collaborate with subject and technical experts to ensure content is high‑quality, accessible, and answers our customers’ needs. Working closely with the Web Delivery Manager and UX colleagues, they plan, produce, and review content aligned with the Web 2.0 plan, ensuring timely and budget‑conscious, efficient delivery.

The…