Membership Services Manager

Position: Membership Services Travel Manager
We are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office.

Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team.

Career progression is on offer along with a lucrative negotiable salary, pension, Mon-Fri office hours, travel perks, private medical health care, life assurance plus many more benefits.

Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.

Membership Services Travel Manager Duties:

* Providing day-to-day support to travel members.

* Work with all departments to assist members in the development of their business.

* Proactively working with colleagues to offer products and services provided by to the travel members.

* Hold virtual or in person membership meetings

* Monthly regional meetings with members virtually or face to face as part of the membership team rota.

* Building strong relationships to ensure a positive member experience.

* Where required attend and support consumer events being hosted by members.

Membership Services Travel Manager – Essential Requirements:

* Customer service focus is imperative with excellent communication skills

* Travel industry experience is essential

* Happy to work Monday to Friday in the office

* Customer focused, flexible, caring, ‘can do’/’will do’ attitude.

* Confidence to network & communicate parties, in both formal and informal situations.

* Attention to detail and follow up.

* Self-motivated but enjoying being part of a team.

* Organised, diary management and engagement planning

Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding