VP, Customer Success - Scale Post-Sales
Job in
Guildford, Surrey County, GU1, England, UK
Listed on 2026-02-17
Listing for:
ZEREN
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading SaaS firm is seeking a VP of Customer Success to shape their post-sales operations at a crucial transition stage from on-premise to cloud solutions. This senior leadership role involves overseeing customer support, onboarding, management of renewals, churn, and expansion revenue. The successful candidate will have significant experience leading teams through transformative change in a B2B environment, focusing on customer satisfaction and operational efficiency.
This position offers hybrid work flexibility based in Guildford.
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