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Customer Service Rep Customer Success Mgr./ CSM

Senior Service Advisor: Lead Customer Care & Upsell

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Pembrook Resourcing
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 44000 GBP Yearly GBP 35000.00 44000.00 YEAR
Job Description & How to Apply Below
A vehicle service company in Guildford seeks a Senior Service Advisor to manage vehicle bookings and customer relationships. The ideal candidate has substantial experience, with strong customer service and communication abilities. Responsibilities include handling complaints, upselling services, and mentoring junior staff. Offering a competitive salary of £35,000 - £44,000 OTE, along with career progression and training opportunities within a supportive environment.
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Position Requirements
10+ Years work experience
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