Customer Service Agent

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.

This role is temporary with a view to go permanent!

Key responsibilities include:

• Accurately processing orders in the system
• Handling queries, enquiries and complaints
• Completing orders and processing in a timely manner
• Build relationships with customers over the phone

Skills:

• Excellent communication skills are required to interact with internal staff and service users
• Must be able to work off their own initiative as well as part of a team
• Computer Literate with a good working knowledge of Word and Excel
• Excellent telephone manner
• Excellent organisational skills with a good eye for detail
• Previous experience within a busy Customer service department or Administrative role
• Previous experience of administration, order processing and scheduling of workloads would be a huge advantage

If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!