MAUI JIM Customer Service Representative

At Maui Jim, you can expect a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits, and our Maui Jim 'Ohana! Aloha~

This is a Fixed Term, Part Time role (1 day per week) focused on providing outstanding customer service to Maui Jim accounts & consumers, maintaining the Maui Jim “Aloha” at all times. Maui Jim goal is to achieve the highest levels of customer satisfaction and service. This will ensure that Maui Jim achieves and exceeds sales forecasts through the growth of present and potential customers.

Maintain extreme high-level service during all seasons of the year. Our goal is to achieve market leading customer satisfaction and service.

To answer incoming inquiries via telephone and e‑mail from our customers in timely, courteous and efficient manner. To provide outstanding administrative support to accounts and field sales representatives combined with an emphasis to establish and maintain account relationships with Maui Jim customers.

• Previous 1 year customer service experience preferred
• Optical experience is a plus, but not necessary
• Friendly and professional customer service mindset
• Good organizational and communication skills
• Attention to detail
• Ability to work both independently and as part of a team
• Comfortable using a PC and basic Microsoft Office programs
• Able to manage tasks and complete them in a timely manner
• Willingness to learn and adapt to changes
• Clear verbal and written communication skills
• Positive attitude and Aloha Spirit

If you are interested on the role, please send your updated CV to Aurora Righetto, HR Specialist, to the following address:

Join Our “Ohana.....

At Maui Jim we are passionate about making the best sunglasses in the world and providing customer service like you’ve never seen. We work diligently to attract and retain the brightest individuals in our industry and to foster an environment of encouraged professional development, creative thinking, and growth. The Aloha Spirit is the backbone of our culture, which embraces respect, trust, integrity, and creativity.