Housing Officer, Customer Service​/HelpDesk

Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in West London. In this role you will manage a patch of tenancies and estates, providing a proactive and customer-focused housing management service to residents. Duties:
Manage a patch of tenancies, leases and licences, providing day-to-day housing management. Handle anti-social behaviour cases and support resolution with residents and partners. Carry out estate inspections, tenancy checks and ensure properties are well managed. Deliver a responsive, customer-focused service, resolving queries and neighbourhood issues. Qualifications and

Experience:

The successful candidate will have the following skills / experience:
Experience in housing management, tenancy sustainment or a similar frontline service role. Experience dealing with customer enquiries and resolving issues in a timely and professional manner.

Experience of managing a varied workload and prioritising competing demands. Experience working with residents, partners or stakeholders in a community-focused environment. What's on offer:
Salary: £23ph
* may negotiate higher for exceptional candidates, based on experience
* Contract type: 3-6 months minimum

Hours:

Monday to Friday, 36 hours per week

How to apply:

Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK