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Global CX Champion & Insight Advocate
Job in
Ash Vale, Guildford, Surrey County, GU1, England, UK
Listed on 2026-06-22
Listing for:
inMusic
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
in Music in Ash Vale is seeking a Customer Champion who will be responsible for safeguarding the customer experience across all brands. You will analyze customer feedback, engage with customers to build relationships, and intervene in high-risk cases.
The ideal candidate has proven experience in customer support, strong analytical skills, and is capable of managing complex situations with empathy. Benefits include 24 days annual leave, private healthcare, and a cycle to work scheme.
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