Private VIP Client Consultant

Position: Private VIP Travel Client Consultant
Platinum Travel Recruitment are collaborating with a highly upmarket travel company who are now seeking an articulate & polished Private VIP Travel Client Consultant to join the team.
This is a very exciting and rare opportunity for someone who genuinely understands ultra high net worth clients and has hands on experience arranging ultra-luxury travel.
Generous salary is on offer, sociable working hours, lucrative commission and many other benefits.
Private VIP Travel Client Consultant – Duties:
 
* Manage incoming travel enquiries, delivering a cutting edge customer service with prompt responses.
 
* Negotiate with property owners, suppliers and operators while maintaining strong relationships.
 
* Prepare tailored, accurate quotes based on individual client requirements.
 
* Manage each trip through to completion, including a post-trip follow-up, curating itineraries tailored to each client's vision, budget and lifestyle.
 
* Coordinate with suppliers and partners to arrange private jets, airport handling, ground transport, staffing (security, nannies, etc.), in-chalet ski equipment fitting, lift passes, ski instructors, restaurant bookings, spa treatments, activities and full-scale events or parties.
 
* Manage the finances connected to bookings and concierge.
 
* Stay current on new properties, destinations, products and market trends; research and propose new products and experiences to the wider team; coordinate supplier product training sessions.
 
* Share market insights and product updates with the Marketing and PR teams to support campaigns and business development.
 
* Represent the company at industry events and networking functions; occasional familiarisation (FAM) trips offered to build destination knowledge.
Private VIP Travel Client Consultant – Essential Requirements:
 
* Highly organised, positive and outgoing, with strong attention to detail who has the ability to work accurately in a time-pressured environment.
 
* Extensive experience of ultra-luxury travel, including skiing, is imperative. We may consider one from a non travel background with experience in handling VIP high profile clientele.
 
* Being able to be calm and have a solutions-focused approach to even the most unusual requests, with a ‘no request is too difficult’ attitude, and the ability to think creatively under pressure is important.
 
* Exceptional written and verbal communication, negotiation and presentational skills.
 
* A creative, resourceful problem solver who is driven and motivated to succeed.
 
* Excellent communication skills – polished tone.
 
* Previous experience arranging ultra-luxury travel for clients.
 
* Strong, current knowledge of ultra-luxury travel destinations.
 
* Proficient with CRM software (e.g. Capsule), Google Workspace, Safari Portal, Canva and Apple Mac.
Private VIP Travel Client Consultant – Benefits:
Highly generous salary is on offer depending on experience £40k-£60k plus excellent commission, supportive team, great office environment, travel perks, pension, career growth plus many more benefits.
Private VIP Travel Client Consultant – Locations ideal for position
Hampshire
- Portsmouth, Eastleigh, Winchester, Basingstoke, Aldershot, Farnborough, Havant, Southsea, Petersfield, Southampton, Ringwood. Dorset
- Bournemouth. Surrey – Guildford, Woking. Berkshire – Reading, Wokingham. West Sussex – Worthing, Chichester, Littlehampton