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Prestige Service Advisor
Job in
Guildford, Surrey County, GU1, England, UK
Listed on 2026-09-27
Listing for:
ACS Automotive
Full Time
position Listed on 2026-09-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Service Advisor
£31k-£35k basic with £36-40k OTE
Guildford
Permanent/Full Time
Working Hours:
Monday to Friday (8am – 5:30pm) / 1 in 3 Saturdays (8am – 1pm)
Our client, a franchised Motor Trade main dealer group in the Guildford area, is on the lookout for an experienced Service Advisor to join their busy team.
Duties & Responsibilities:- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
- Proven experience working in a busy and demanding dealership, as a Service Advisor (2 years +)
- Well presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
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