BMW and MINI Parts Advisor

Your role

Do you have a keen eye for detail and a customer focused mindset? We have a great opportunity to join the experienced and collaborative Parts Team as a Parts Advisor looking after our BMW & MINI Products.

• Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
• Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

• Previous experience as a Parts Advisor or in automotive aftersales is an advantage, but full training will be provided.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service abilities.
• Proactive, motivated, and able to work under your own initiative.
• Comfortable using IT systems (training on our in-house systems will be provided).

• Monday – Friday working hours for our Aftersales teams!
• 24 days’ annual leave (increasing to 29 with service) + your birthday off!