Financial Planning Administrator

We’re looking for an organised and client-focused Financial Planning Administrator to join an established wealth management firm. You’ll support financial advisers with client servicing, new business processing and ongoing financial reviews, helping to ensure clients receive an excellent level of service.

• Provide administrative support for new business and client reviews.
• Communicate with clients by telephone, email and letter.
• Process new business applications and check documentation for accuracy.
• Maintain accurate client records and files using back-office systems.
• Keep client investment reviews up to date and prepare fund switch reports.
• Prepare client information and documentation for outsourced paraplanners, including fact-finds, risk assessments and illustrations.
• Support paraplanners with suitability reports where required.
• Follow compliance procedures and complete relevant regulatory training.

• At least two years’ experience in a client-facing financial planning environment.
• Good understanding of pensions, investments, life assurance and mortgages.
• Thorough understanding of IO
• Experience on doing fund switches, processing new business and preparing reviews.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.

Experience with Intelliflo or similar back-office systems, investment platforms and supporting paraplanners would be advantageous.

• £35,000 – £40,000
• Non-contributory employer pension scheme.
• Medical insurance.
• Support with professional qualifications, including exam fees, study materials and study leave.
• Internal training, development and time off for relevant CPD events.

#Financial Services
2026