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Senior Housing Complaints Officer - Hybrid (Stage 1 & 2

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Park Avenue Recruitment
Full Time position
Listed on 2026-08-07
Job specializations:
  • Government
    Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Senior Housing Complaints Officer - Hybrid (Stage 1 & 2)

Park Avenue Recruitment in the United Kingdom is seeking an experienced Housing Complaints Officer to join a busy housing service on an interim basis.

The role will involve managing and coordinating formal housing complaints, ensuring residents receive clear, accurate and empathetic responses within the required timescales. You will work closely with housing, repairs and operational teams to investigate cases, gather evidence and identify appropriate resolutions.

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Position Requirements
10+ Years work experience
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