Bookings Team Leader

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey.

It starts with you.

As Bookings Team Lead at our Guildford Hospital, you will be responsible for supporting the Bookings Manager and, supervising and ensuring excellent customer and colleague service and that the needs of the business are met including interpreting data, information and / or situations. To contribute to the efficient management of the Outpatient and Inpatient Bookings teams on a day-to-day basis through the provision of a range of administrative duties.

This is a 12 month fixed term contract.

• Ensure the work within the area of administration and support meets all required standards and timescales.
• Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.

• Participate in the induction, training and mentoring of new staff
• Ensure that work is carried out to deadlines and within agreed working practices and procedures

• Assist with the co-ordination, monitoring and use of staff resources across the location

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC).

Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We’ve been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit.

The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre.