Conference Manager

Conference & Meetings Operations Manager

As Conference & Meetings Operations Manager at De Vere Horsley Estate in Surrey, you’ll lead the delivery of smooth, well‑organised meetings – from perfectly set rooms and working AV to refreshed coffee stations and seamless handovers with our restaurant and kitchen teams. This hands‑on role includes management responsibility for one full‑time team member.

Ideal candidates are those who love the buzz of events but prefer conference early and midday shifts, with a Monday‑to‑Friday focus and occasional late finishes, weekend cover and duty management.

• Plan and deliver conference facilities, ensuring setup, presentation, and service levels.
• Coordinate with kitchen, AV support, and front‑of‑house teams to ensure smooth operations.
• Manage the on‑hand team during shifts, maintaining a positive working atmosphere.
• Spot and resolve basic AV issues before guests arrive.
• Oversee duty management, including late finishes and weekend cover as needed.

• Experience in events or restaurant teams, ideally in a hotel setting.
• Organised, hands‑on, and detail‑focused regarding planning, presentation, and service levels.
• Strong communicator, able to coordinate smoothly across departments.
• Natural leader who leads by example, fostering a positive team environment.
• Basic AV setup knowledge and proactive issue spotting.

• £30,000 – £35,000 per year.
• Free meals on duty in our hotel restaurant.
• Additional paid day off for your birthday and a £20 voucher.
• Annual complimentary 2‑night stay with dinner at a De Vere property and additional rewards for long‑service milestones.
• £50 colleague rates for overnight stays at De Vere properties and 50% discount on Food & Beverage.
• Complimentary use of the Leisure Club facilities.
• 31 days holiday each year (up to 33 days).
• Access to the Exclusively Yours Benefits portal for discounts on retail, travel, and leisure activities.
• Career progression opportunities, including apprenticeship programmes and study support.
• Employee Assistance Programme with 24/7 health and wellbeing support, including free counseling.
• Wagestream financial wellbeing platform for instant pay access.
• Monthly colleague recognition programme and annual colleague recognition event.
• Regular team appreciation events, including Christmas and summer parties.
• Company Life Assurance scheme for financial security.