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Hotel Management Hospitality & Tourism

Guest Experience Lead — Front Office & OPERA Expert

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Harbour Hotel Guildford
Full Time position
Listed on 2026-01-16
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism
Job Description & How to Apply Below
A luxury hotel brand in Guildford is seeking an experienced Head Receptionist. The successful candidate will ensure top-notch customer service, manage guest complaints, and oversee Front Office operations. Candidates should have at least 2 years of supervisory experience and full knowledge of OPERA.

This role offers competitive salary, progression opportunities, and various employee benefits including discounts on hotel stays and meals during duty hours.
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