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Technical Support

Global SaaS Support Engineer — AI‑Driven, Hybrid

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Unily
Full Time position
Listed on 2026-04-25
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Unily in Guildford is looking for a Customer Support Engineer to provide top-notch technical assistance and ensure high-quality service. You will play a key role in troubleshooting and resolving client issues, enhancing documentation quality, and contributing to knowledge improvement. The position offers a hybrid work model, generous benefits including 25 days of holiday, and a focus on team culture and inclusion.

Ideal candidates will have experience in technical support, especially within SaaS environments.
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