Head of Platform Reliability & Global
Job in
Guildford, Surrey County, GU1, England, UK
Listed on 2026-05-24
Listing for:
Ring Inc
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
IT Project Manager, Cloud Computing, Systems Engineer, IT Support
Job Description & How to Apply Below
Ring Inc is seeking a Head of Support & Service Reliability in Guildford to lead the global support function. This role requires transitioning to a proactive, platform-integrated reliability model while managing incident responses and customer satisfaction.
The successful candidate will have 10+ years of experience, particularly within multi-tenant SaaS environments. Responsibilities include overseeing platform performance and leading cross-functional teams to enhance operational readiness.
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