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Global Head of Support & Platform Reliability
Job in
Tongham, Guildford, Surrey County, GU1, England, UK
Listed on 2026-06-02
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Cloud Computing, IT Project Manager
Job Description & How to Apply Below
Sycurio Group in Guildford seeks a Head of Support & Service Reliability to lead and enhance their global support operations. This pivotal role demands a proactive approach to ensure platform reliability as the company transitions to a multi-tenant SaaS solution.
The ideal candidate will have extensive experience in support leadership, incident management, and a deep understanding of distributed systems. Responsibilities include platform performance oversight, incident resolution leadership, and cross-functional collaboration.
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