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Global Head of Support & Platform Reliability for SaaS
Job in
Tongham, Guildford, Surrey County, GU1, England, UK
Listed on 2026-06-03
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Cloud Computing, IT Support
Job Description & How to Apply Below
Job Search Place Limited in Tongham is seeking a Head of Support & Service Reliability to lead their global support operations. This role is pivotal in enhancing platform reliability as the company transitions to a multi-tenant SaaS solution.
The ideal candidate will possess extensive experience in support leadership and incident management, focusing on platform performance, incident resolution, and cross-functional collaboration.
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