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Chief Platform Reliability & Global Support Leader
Job in
Tongham, Guildford, Surrey County, GU1, England, UK
Listed on 2026-06-03
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
Ring Inc is seeking a Head of Support & Service Reliability in Guildford to lead the global support function. You will transition to a proactive reliability model while managing incident responses and ensuring customer satisfaction.
The ideal candidate will have over 10 years of experience, especially in multi-tenant SaaS environments, overseeing platform performance and leading cross-functional teams to enhance operational readiness.
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