Productivity Lead – Operational Processes, Data and Technology

• Leading quality, productivity and efficiency initiatives across data or technology-enabled processes.
• Using tools such as Power BI, advanced Excel or similar approaches to generate insight and support decision-making.
• Identifying opportunities to improve workflows, quality controls, data assurance and process performance.
• Supporting teams to test, implement and embed new systems, tools or ways of working.
• Carrying out productivity analysis, including time-and-motion studies, to identify where effort can be reduced.
• Tracking benefits, reporting outcomes and documenting process changes clearly.
• Working with stakeholders across teams to build confidence, alignment and momentum for change.

• Experience using data to understand performance, identify issues and recommend improvements.
• Confident skills in Power BI, advanced Excel or similar insight and reporting tools.
• Experience working with digital, operational or technology-enabled processes.
• An understanding of quality controls, data assurance or process-driven environments.
• Experience applying project and change management approaches to deliver improvements that stick.

Demonstrates expertise in leveraging data analysis and reporting tools like Power BI and advanced Excel to drive quality and efficiency improvements in technology-enabled processes. Skilled in project and change management to implement sustainable enhancements across workflows and systems.

• Power BI
• Advanced Excel
• Data Analysis
• Project Management
• Change Management

• Data Analysis
• Productivity Analysis
• Quality Control
• Process Improvement
• Workflow Optimization

• Stakeholder Engagement
• Collaboration
• Communication

• Data Assurance
• Process-Driven Environments
• Operational Processes
• Technology-Enabled Processes

• Power BI
• Advanced Excel