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IT Support Engineer

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Ion recruitment
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 32000 - 40000 GBP Yearly GBP 32000.00 40000.00 YEAR
Job Description & How to Apply Below

IT Support Engineer

Guildford, Surrey Permanent Office-based (some travel)

Salary: £32000 £ 40,000) + excellent benefits

Some local travel is required a full UK driving licence is essential.

A growing specialist engineering company in Guildford is looking for a hands-on IT Support Engineer to join its expanding team.

You ll deliver 1st and 2nd line support, keep the business running smoothly, and develop your skills in a supportive environment at an exciting stage of growth.

What you ll do:
  • Provide timely 1st & 2nd line support for incidents and service requests
  • Troubleshoot common issues (Active Directory, password resets, MFA, software installs, basic hardware)
  • Set up, configure and deploy new hardware and software
  • Manage IT hardware assets and produce inventory reports
  • Carry out regular maintenance and carry out complex issues
  • Maintain clear documentation and help improve processes
What we re looking for:
  • Relevant IT qualification (CompTIA A+ or equivalent)
  • Strong Windows 10/11 support and administration experience
  • Hands-on hardware lifecycle experience (provisioning, deployment, maintenance)
  • Basic networking knowledge and exposure to Active Directory / DNS / DHCP
  • Understanding of cybersecurity best practices and familiarity with ITIL
  • Excellent communication skills and a proactive, user-focused approach
Desirable:
  • Microsoft 365 / ITIL Foundation, VMware, Exchange, Cisco Meraki, Sophos, backups or Linux.
The package:
  • Competitive salary (state the range)
  • trruly outstandint annual leave allowance
  • Optional private health & dental insurance
  • Pension matched up to 10%
  • Salary sacrifice schemes (including Cycle to Work)
  • Annual employee medical
  • Training & development opportunities
  • Relocation assistance where applicable

This is a genuine opportunity to join a growing, technically interesting company and make a real impact as the UK team expands.

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