Field Service Engineer

Summary

Location:

Guildford

Job Family:
Technicians & Engineers

Job Type: Full Time

Posted Date: 01-May-2026

Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)

Postcodes: GU1, GU2, GU3, GU4, GU6, GU7, GU9, GU10, GU11, GU12, GU14, GU15, GU16, GU17, GU18, GU19, GU21, GU22, GU23, GU24, GU26, GU27, GU34, GU35, GU46, GU47, GU51, GU52, KT14

You’ll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same – you could be installing cutting‑edge broadband in a customer’s home one day, or troubleshooting an issue the next. You’ll enjoy the freedom of working outside and get to experience real job progression.

You’ll only work 4 days out of 7 each week.

No experience? No problem. We’ll fully train and support you every step of the way through a detailed onboarding stage when you join, with a dedicated mentor to provide ongoing guidance.

• Install and maintain broadband, TV, and phone services to customers' homes.
• Quickly resolve technical issues, ensuring customers stay connected.
• Provide exceptional service that leaves every customer satisfied.
• Work independently with a supportive team backing you.

• A UK manual driving licence.
• Confidence working at heights and outdoors in all weather conditions.
• To live in one of the specified postcodes above.

• A problem‑solving mindset and a passion for helping customers.
• A methodical, organised approach to work.
• The ability to be composed and adapt to any situation.

• A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
• Private medical cover through BUPA (including upgrade options for loved ones), a healthcare plan, and critical illness insurance.
• Market‑leading maternity, paternity, neonatal, and carers leave policies.
• 25 days of annual leave, UK bank holidays, and your birthday off. Option to buy or sell up to 5 extra days.
• A 4‑day working week – 37.5 hours across 4 days (Monday to Saturday), shifts 7.5–10 hours.
• Up to 10% employer pension contributions and life insurance.

We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.