Technical Supervisor

Job Title - Technical Supervisor

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.

Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements

Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising

Comply with QHSE requirements as outlined within the SLAAct as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities

Report all accidents, occupational illnesses and emergencies in relevant books / documentation

Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards

Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

Provide flexible support to the FM Operation areas as Deliver goods received to correct destination / person

Approve invoices, goods received notes and statements for payment purposes

Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times

Act as deputy in the absence of line management

Provide and arrange cover for the operational team as defined by line management

Other activities and responsibilities may be individually defined

Present and record weekly toolbox talks and efficiently convey relevant information

Ability to organize and issue tasks to engineers and to carry out checks through the auditing system

Carry out audits on engineering team and  part of the site on call team for OOH cover

Survey and quote for additional works and repairs

• Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
• Knowledge and awareness of the facilities management industry
• Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
• An understanding of compliance and the ability to monitor and up-date records
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Strong PC skills - MS Office
• Experience with CAFM systems
• Self-motivated and resourceful
• Good administrative skills
• Well organised
• Good prioritization and planning skills
• Customer services experience
• Ability to communicate at all levels
• Service orientated attitude combined with innovative thinking