Head Of Operations and External Engagement

Head of Operations & External Engagement

Location: Hybrid between our office in Guildford, Surrey & Home

Contract: Full Time Permanent subject to funding

Blossom LGBT is seeking a Head of Operations & External Engagement to provide strategic and operational leadership across governance, finance, fundraising operations, and external engagement. This is an exciting opportunity to join and shape a fast-scaling LGBTQIA+ charity making a real difference in the lives of LGBTQ+ young adults.

As a senior leader, you’ll work closely with the CEO and Trustees to ensure the charity runs efficiently, compliantly, and sustainably - enabling high-quality delivery and long-term impact.

Blossom LGBT CIO is a values-led LGBTQ+ charity supporting young adults through their transition from childhood into adult life. We centre lived experience, intersectionality, and compassion in everything we do. We’re growing fast and looking for a senior operational leader motivated by social impact and building systems that help people and communities thrive.

This is currently a standalone leadership role, working closely with the CEO and Trustees. You’ll contribute to funding applications, fundraising, and financial planning to support future growth. As we expand, you’ll help shape and build the operations function in line with need and funding.

• Lead governance, finance, and compliance functions, including financial reporting, charity law compliance, audits, and risk management.
• Oversee internal systems, policies, workflows, and digital infrastructure while developing scalable processes for growth.
• Drive external engagement through digital marketing and in-person outreach.
• Lead income generation operations across grants, trusts, corporate partnerships, and individual giving, including bid tracking and donor management.
• Develop and manage a team of volunteers to support core functions.

You’re an experienced operations professional with a strong commitment to social justice and LGBTQ+ inclusion
.

• Experience in operational management within a charity, voluntary, or social enterprise.
• Strong financial management and governance experience.
• Experience supporting or managing fundraising operations.
  
  Excellent organisational, communication, and problem-solving skills.
• Commitment to inclusive, intersectional working and LGBTQ+ communities.
• Experience in a small or growing organisation.
• Knowledge of issues affecting LGBTQ+ communities.
• Experience managing digital systems or CRMs.

• Make a meaningful difference in LGBTQ+ communities.
• Join a supportive, values-led leadership team.
• Hybrid working and flexible hours.
• Opportunity to shape and grow a social impact organisation.