F&B Assistant

This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team at Thatcher's Hotel, Leatherhead, Surrey. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

We’re looking for an Food & Beverage Assistant that brings energy, curiosity and a can-do spirit. Someone who loves the buzz of service and the joy of making someone’s day.

Thatcher’s Hotel is a charming Tudor style property set in the heart of the glorious Surrey countryside. With 87 newly refurbished rooms, with multiple event and conference spaces, Thatcher's is a stunning property to work within.

• Has a positive, can‑do attitude towards customers and other team.
• A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
• A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
• Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
• The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
• Commitment to meeting site service standards and working effectively as part of the team.
• A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
• Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
• A willingness to continue your development through in‑house and external training sessions.

• Tronc - TIPS !!
• Increasing annual leave – up to 33 days!
• Flexible working hours
• Up to 50% off meals and stays across our UK hotels
• On site parking
• 24/7 Employee Assistance Programme – support whenever you need it
• Stream access – draw or save your wages as you earn!
• Development programmes to help you rise into a true ‘Hospitality Superstar’
• Apprenticeships, training and internal promotion opportunities
• Bike to work scheme
• Retail and supermarket discounts
• AE Pension

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!