Sales Assistant

The Role

We’re on the lookout for a Sales Assistant who will be working with Alison and the Team in our Guildford store. The contract available is 16 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximizing sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.

• Previous experience in a retail or hospitality setting with a focus on customer service
• High levels of enthusiasm, drive, and motivation
• Strong interpersonal and communication skills
• Ability to work confidently alone while contributing positively to a team environment
• Quickly building rapport with customers
• Ability to provide exceptional customer service

• Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
• Uniform allowance refreshed every 6 months.
• Cycle to work scheme, relocation packages, and season ticket loans for London stores.
• A fun fund for parties, treats, social activities, and team building events.
• Professional development through the Tyrwhitt Academy, including product knowledge, customer service training, and apprenticeship‑level qualifications.