Store Colleague

Job Description

We’re a leading omni‑channel retailer of sports fashion, outdoors and gyms. As a Store Colleague you will deliver outstanding experience each day, helping customers feel welcomed, supported and excited about our products.

Play a key role in a fast‑paced retail environment. You will greet customers with energy, keep the shop floor running smoothly, replenish stock, and maintain high standards of presentation and service.

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in‑store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on‑brand.
• Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.

• A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.

• A genuine passion for JD’s brands, trends and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self‑motivation, with a desire to improve and progress within JD Group.

We are proud to be an equal‑opportunity employer. We celebrate diversity and strive to create a workplace where every colleague is valued, respected and empowered.

Benefits include:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Hourly Rate: £12.81

Location:

35 North Street, Guildford, Surrey, United Kingdom.