Sales Coordinator - HLG-Sales & Marketing

Benefits

Salary –Competitive Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more... Free meals on duty. Uniform offered and dry cleaned. Complimentary on‑site parking is available whilst on duty. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments.

Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.

• Respond to and actively convert incoming group, meetings and event enquiries into confirmed bookings to achieve targets and maximise revenue.
• Support the sales team with administrative tasks
• Fully explore the sales potential of all new and existing clients.
• Chase provisional bookings to ensure best possible opportunity for conversion.
• Conduct site visits for prospect bookings and be involved in fam trips and internal events.
• Build strong relationships with key clients and agents to fully understand their needs, maintaining pro‑active contact with them.
• Actively up‑sell each business opportunity, selling all function space to its maximum capacity and to the right target market.
• Develop a knowledge of competitor properties and enquiry sales processes.

• Excellent presentation, negotiation and selling skills.
• Very strong communication skills and a high standard of written and spoken English.
• Strong attention to detail. A smart and professional appearance.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 4-star hotel is a significant advantage.
• Knowledge of Delphi/Salesforce systems is preferred.