Motorcycle Sales Supervisor

Our client is seeking a Motorcycle Sales Supervisor to support the performance of its motorcycle sales department in Guildford, Surrey. This Motorcycle Sales Supervisor position offers an excellent opportunity for a commercially minded automotive sales professional to develop leadership skills, strengthen customer relationships and drive repeat business.

• Salary package of £40,000, plus a company motorcycle.
• 42.5-hour working week across five days, Monday to Saturday.
• Monday to Friday, 8.30am–6.00pm;
  Saturday, 9.00am–5.00pm.
• 24 days’ holiday plus bank holidays, increasing with service.
• Additional day off for your birthday.
• Enhanced parental benefits and flexible holiday options, including the ability to buy and sell holiday.
• Long-service awards, sabbatical leave and excellent training.
• Career planning, job-shadowing and progression opportunities.
• Supportive, collaborative and professional working environment.

• The Motorcycle Sales Supervisor will support and motivate the sales team to achieve individual and departmental targets.
• Work closely with the Sales Manager to improve sales performance and departmental profitability.
• Identify opportunities across the existing customer database, finance portfolios and previous enquiries.
• Generate repeat business through customer retention, upgrades and additional motorcycle sales.
• Ensure all customer enquiries are followed up promptly and effectively.
• Deliver an exceptional customer journey from initial enquiry through to handover and aftersales contact.
• Assist with customer offers, part-exchange valuations, finance and insurance quotations.
• Monitor sales, conversion rates, customer retention and finance penetration.
• Support customer contact initiatives, promotional activities and sales campaigns.
• Collaborate with Sales Administration, Aftersales and wider business teams.
• Identify improvements to internal processes, customer engagement and business systems.
• Lead by example within a positive, professional and target-focused sales environment.

• Previous automotive sales experience, ideally with experience supporting or motivating a sales team.
• The successful Motorcycle Sales Supervisor will have a strong understanding of the customer journey, finance and insurance products.
• Full UK motorcycle licence.
• Strong IT skills and confidence using customer databases and enquiry management tools.
• Commercial awareness, excellent communication skills and a customer-focused approach.
• A proactive, target-driven attitude with the confidence to engage professionally at all levels.
• Previous motorcycle main dealership experience is not essential where a strong automotive sales background is demonstrated.

This Motorcycle Sales Supervisor opportunity is ideal for an ambitious automotive sales professional seeking career progression within a successful motorcycle business.