Housing Officer, Social Work

We are currently working in partnership with a Housing Association who are looking to appoint two Housing Officers on permanent contracts.

Both will be a full-time positions, one based in Leatherhead and the other in Guildford.

The salary for these positions is £35,249 + a car allowance of £3,715.

The ideal candidate will have previous experience in a Housing Officer role and have a full UK Drivers Licence and access to a vehicle.

• Managing tenancies, ensuring compliance with tenancy conditions and taking enforcement action where required (including ASB, tenancy fraud and property issues)
• Maintaining strong, respectful relationships with residents and leading effective, inclusive resident engagement and participation
• Carrying out tenancy visits, inspections and audits to maintain high standards in homes and communal areas
• Triaging and resolving complaints and neighbour disputes, working with partner agencies and pursuing legal action when appropriate
• Working collaboratively with local authorities and other agencies to support residents, manage safeguarding and address vulnerabilities
• Supporting tenancy sustainment by providing re-housing advice, income support guidance and signposting to relevant services

• Understanding of legal processes for dealing with breaches of tenancy
• Tenancy and neighbourhood management
• Delivering a front-line service in a related field

• Good communication

• Mon – Fri
• 09:00 – 17:00

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.